FAQ
FASO and Artful Squarespace

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General

  • FASO is ideal for selling originals, Prints and non POD products.

    Note: Built-in Print-on-Demand (POD) is currently unavailable for new FASO sites.

    Artful Squarespace supports various POD integrations including items like scarves, mugs, and more.

  • FASO users have access to multiple support options, including live chat, email, phone support, FAQs, webinars, and tutorial videos.

    Artful Squarespace by FASO users receive support from the FASO team for questions related to their site, in addition to the standard Squarespace resources, such as FAQs, tutorials, and user support forums.

  • Yes, FASO provides world-class support for any questions, along with two add-ons: the Kickstart Service, which helps you launch your site, and custom backend work for specific design enhancements.

  • You do get access to our FASO support team for questions, but for help with building your site or design work you can hire an independent Squarespace Designer.

  • There is no universal answer. The best platform depends on your specific needs, goals, and non-negotiables. Artists must assess which platform aligns best with their business model.

  • FASO is best for artists wanting an easy to use, simple setup focused primarily on selling originals and prints with minimal maintenance.

  • Artful Squarespace is ideal for artists seeking more customization and product variety, like courses, memberships or merchandise, and who are willing to manage integrations.

  • Yes, artists often use FASO for selling originals and Squarespace for workshops and other services. Both sites can be linked and designed to look similar.

Moving From FASO to Artful Squarespace

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  • No, the site must be rebuilt, but FASO allows you to export artwork information and subscriber lists into a CSV file to assist with this transition.

  • If you can keep your domain - the transition is seamless for visitors.

  • Technically, nothing is lost, but the site must be rebuilt. You may gain features like e-commerce options and advanced customization. FASO allows exporting data to assist with the rebuild, but images and content must be uploaded manually.

  • Artful Squarespace By FASO users can hire an independent Squarespace Designer for assistance with rebuilding their site.

    Note: Launching a FASO site is typically faster and easier than an Artful Squarespace site. FASO provides a plug-and-play system, allowing you to choose a template, enter your information, upload your work, and launch your site within hours. In contrast, Squarespace functions more like a customizable website-building toolkit, offering greater flexibility but requiring more steps and decisions.

  • There could be depending on what FASO plan you're currently on. We advise that you visit the pricing pages on our website to compare costs.

  • If you’re switching, you’ll need to rebuild your site. Additionally, any eligible third-party services previously connected to FASO will need to be reconnected to your new Artful Squarespace By FASO site.

  • Artful Squarespace By FASO users will login and make changes to their website using official Squarespace tools, including Squarespace logins, apps, and site management features.

  • Artful Squarespace By FASO users are billed by FASO for their website allowing them to take advantage of special pricing and plans. However, Squarespace add-on services —such as Acuity Scheduler and Campaigns—will be billed separately by Squarespace.

  • Yes! Keep in mind rebuilding any site requires manual work, but the available templates make the process easier.

    FASO offers a plug-and-play system, allowing you to choose a template, enter your information, upload your work, and launch your site within hours. FASO also provides custom work and a Kickstart Service for paid assistance.

  • Yes, you can transfer your domain from FASO (or any provider) to Artful Squarespace By FASO. Support is available to guide you through the process.

  • Both - Artful Squarespace By FASO users receive ticket and email support from the FASO support team for questions related to their site, in addition to the standard Squarespace resources, such as FAQs, tutorials, and user support forums.

  • For specific questions regarding your account and plan date, please contact our support team.

  • No, the site must be rebuilt, but FASO allows you to export artwork Info and subscriber lists into a CSV file to assist with this transition.

  • Our team will assist you in starting your trial and setting up your account. Contact us at: https://about.boldbrush.com/sign-up

Moving From Squarespace to Artful Squarespace

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  • Yes, users can access lower pricing for Squarespace’s most advanced plan through our billing system without changes to their website.

  • Third-party integrations and extensions that you already have will remain in place and you continue paying for them through the third-party provider just as you do now.

  • Yes as well as some additional ones not available through Squarespace direct.

  • Technically, there are no downsides. The upsides are that you gain access to FASO's art marketing resources (The BoldBrush Circle of Marketing) as well as a few other perks not available through Squarespace direct.

  • Other than gaining access to perks and resources only available through Artful Squarespace By FASO, the only change is that you will be billed for your site through FASO, not Squarespace.

  • If you wish to leave Artful Squarespace By FASO, we will transfer ownership of the site back to the artist upon request. Contact support for assistance.

  • If your domain is already registered with Squarespace, no changes are needed. If your domain is registered with another provider, our support team can assist you with the transfer or connection process.

  • You can log into your Squarespace dashboard as usual.

  • When you switch to Artful Squarespace By FASO, ownership is transferred on the back end to allow us to manage billing and provide you with our exclusive pricing. This means Squarespace will stop billing you directly (except for any add-ons you choose to keep, which will remain under your Squarespace account). If your site isn't already on the Advanced Commerce plan, it will be automatically upgraded.

    Rest assured, you’ll still have full control—your site will remain in your Squarespace account, and you’ll continue to manage and edit it just as you do now. Should you choose not to renew, ownership simply reverts back to you.

  • For specific questions regarding your account and plan date, please contact our support team.

  • Both - Artful Squarespace By FASO users receive support from the FASO support team for questions related to their site, in addition to the standard Squarespace resources, such as FAQs, tutorials, and user support forums.

  • There will be no changes to the assets or design of your site when you move your Squarespace site to Artful Squarespace By FASO.

  • For existing sites, a quick ownership transfer process on the back end enables us to manage billing and offer you these special rates and benefits. Rest assured, you’ll still have full control—your site will remain in your Squarespace dashboard, just as it is now, with no changes to your admin access or editing process. Should you choose not to renew, ownership simply reverts back to you.